Responsible Gaming at q7mm
Gambling is for entertainment only. Here you will find tools, guidelines and ways to get help so you can stay in control of your gaming at q7mm.
Understand the true meaning of gambling
Online gambling is an activity meant for entertainment and enjoyment. At q7mm, we always put the wellbeing of our players first. Approach gambling in a healthy way — only when you are mindful of your time and money can you truly enjoy it.
Our platform provides practical tools to help players stay fully in control of their gambling. Tools such as deposit limits, session time limits and self-exclusion are available to every player. If you ever feel that gambling has become a problem, our support team is here to help 24 hours a day, 7 days a week.
Important note: Gambling is not a way to earn income. Only use money you can afford to lose. Let gambling be nothing more than one form of daily entertainment.
21+ Age Restriction
The q7mm platform is open only to players aged 21 and above. This is our commitment, and we will uphold this restriction under all circumstances.
Under-21 prohibition
No player under the age of 21 is allowed to play any game on q7mm. You must enter your correct date of birth when registering an account. Accounts created with false information will be closed.
Family protection
Install appropriate protection software on your computer, phone or tablet to prevent family members or children from accessing this platform. Underage gambling is illegal and we never permit it.
Gambling Control Tools
Use the control measures provided by q7mm to maintain healthy gambling habits.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. This lets you control in advance how much you could lose while playing. There is a 7-day waiting period before a limit can be lowered.
Play Time Limit
Set the number of hours you can play in a day. When the time is up, the system will send you a notification and remind you to be aware of your play. Managing your play time is important for keeping a healthy daily routine.
Extended Time-Out
Temporarily pause your play for anywhere from 1 day to 6 months. During the time-out period your account will be locked and you will not be able to log in and play. Your account can only be reopened once the period has ended.
Self-Exclusion
If you have a gambling problem, you can activate self-exclusion. Once this tool is activated, we will not send you any marketing communications for the duration of the set period. To end self-exclusion you must contact our support team and submit a written request to reopen your account.
Checking Your Play History
After logging in, you can view your game history, deposit and withdrawal records, and total losses. Reviewing these records gives you a clear picture of your playing patterns.
24/7 Support Service
If you have any questions about responsible gambling, you can reach our Myanmar-language Live Chat support at any time, 24 hours a day. Our staff are ready to help with any gambling-related concerns.
Check yourself for gambling problems
If you answer "Yes" to 3 or more of the questions below, please contact our support team.
- Do you try to win back money you have lost while gambling?
- Have you ever spent more than you intended to on gambling?
- Has gambling caused you to cut back on sleep, work, or time with family?
- Have you ever borrowed money because gambling left you short of funds?
- Have you ever said you would stop gambling but then continued anyway?
- Have you ever felt guilty or anxious because of gambling?
Steps for healthy gambling habits
Following these tips will help you keep gambling enjoyable.
- Set a budget in advance and do not go over it.
- Always treat gambling as entertainment only — not as a source of income.
- Do not gamble when you are drinking or feeling drowsy.
- Take a break when sessions run long — set a play time limit.
- Have a trusted friend or family member you can talk to openly about gambling.
- Do not chase losses.
How to get help — step by step
If a gambling problem arises, act without delay. Follow the steps below.
Acknowledge the problem
Recognising for yourself that gambling has become a problem is the first step on the road to recovery.
Activate self-exclusion
Contact q7mm Live Chat to request self-exclusion. The service is available 24 hours a day.
Talk to someone you trust
Tell a trusted family member or friend what is happening and ask for their support.
Consult a professional
Reach out to a gambling addiction counsellor or health service and get the support you need.
A gambling problem is a health issue — asking for help is not a sign of weakness; it takes courage. You can reach the q7mm support team at [email protected], and our Myanmar-language Live Chat is available 24 hours a day.
Deposits, Withdrawals & Limits
q7mm promotes responsible gambling by setting financial limits. You can play with low stakes, and limits can be raised or lowered to suit each player.
- Minimum Deposit — 10,000 Ks (same for KBZPay, Wave Money, AYA Pay, and CB Pay)
- Minimum Withdrawal — 30,000 Ks
- Withdrawal Processing Time — 5 to 30 minutes
- SSL Encryption — All deposits and withdrawals are fully secured
Set Your Own Financial Limits
If you want to set a gaming budget in advance, contact q7mm Live Chat. Our team will take care of it for you.
Limit decreases have a 7-day waiting period before taking effect, while limit increases apply immediately.
email: [email protected]
Responsible Gambling Quick Answers
The most common questions players ask, and their answers
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